Google Play Data Safety • User Data Control

Account & Data Deletion Request

In compliance with Google Play Console User Data Policy and Senegalese Data Protection Law (Law No. 2008-12), you have the right to delete your LawalGo account and all associated personal data at any time.

Option 1: In-App Deletion

The fastest way to delete your account is directly inside the LawalGo mobile application:

Open the LawalGo app on your device.
Tap the Profile tab in the bottom navigation.
Select Account Settings or Edit Profile.
Scroll to the bottom and tap Delete Account.
Confirm your request via your verification code (OTP).

In-app deletion takes effect immediately for active profile visibility and ride dispatching.

Option 2: Web Deletion Request

If you have uninstalled the application or can no longer access your mobile device, submit this request form to permanently delete your account and data.

Registered Phone Number or Email * Must match the contact credential associated with your account.

Reason for Leaving (Optional)

I understand that this action is permanent. My profile, saved preferences, driver credentials, and unspent promotional credits will be permanently erased.

What happens to your data?

Deleted immediately: Profile information, phone number, vehicle documents (Permis, CNI, Carte grise), authentication tokens, push notification keys.
Retained for statutory audit: Anonymized financial transaction ledgers (Mobile Money references) as strictly required by Senegalese commercial and accounting regulations.
Timeline: Complete data purge occurs within 30 days of request submission.